kp77 Privacy Policy

kp77 is the Philippines' premier online casino and sports betting platform, serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles real-money transactions and personal account data, kp77 takes data privacy seriously. We are committed to full compliance with the Data Privacy Act of 2012 (RA 10173) and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all personal data collected through the kp77 website, mobile platform, customer support channels, and any other touchpoint where you interact with kp77. It applies to registered players, prospective players, and visitors who browse the kp77 platform without registering.

kp77 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

• Registration Data: Full name, date of birth, nationality, email address, mobile number, and residential address provided when you create a kp77 account.
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, driver's licence, PhilSys ID), proof of address, and selfie photographs submitted for Know Your Customer verification.
• Financial Data: Payment method details including GCash account numbers, PayMaya account numbers, BPI, BDO, or Metrobank account information used for deposits and withdrawals. kp77 does not store full card numbers or banking passwords.
• Transaction Data: Records of all deposits, withdrawals, bets, game results, bonus claims, and account balance history on the kp77 platform.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and session timestamps collected automatically when you access kp77.
• Usage Data: Pages visited, games played, time spent on the platform, click patterns, and navigation paths within the kp77 platform.
• Communications Data: Records of your interactions with kp77 customer support, including chat transcripts, emails, and call logs.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, session time limits, and any other responsible gaming preferences you configure on your kp77 account.

kp77 processes your personal data only for legitimate purposes directly related to the provision of our services. Specifically, we use your data to:

• Create, verify, and manage your kp77 player account.
• Process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP).
• Verify your identity and age (21+) in compliance with PAGCOR guidelines and Philippine anti-money laundering regulations.
• Detect, investigate, and prevent fraud, money laundering, unauthorized access, and other illegal activities.
• Provide customer support and respond to your inquiries and complaints.
• Personalize your gaming experience and deliver relevant promotions and bonus offers.
• Enforce our Terms & Conditions and Responsible Gaming Policy.
• Comply with applicable laws, regulations, and PAGCOR reporting requirements.
• Improve the kp77 platform through analytics, performance monitoring, and user experience research.
• Send you service-related communications, including account notifications, security alerts, and transaction confirmations.

kp77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

kp77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary to provide our services or comply with legal obligations:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and anti-money laundering service providers who assist kp77 in verifying player identities.
• Game Providers: Licensed game software providers whose games are available on the kp77 platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by kp77 in connection with legal proceedings or compliance matters.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and fraud detection service providers who process data on kp77's behalf under strict data processing agreements.

All third parties with whom kp77 shares personal data are required to handle such data in accordance with applicable privacy laws and kp77's data protection standards.

kp77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Essential Cookies: Required for the kp77 platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game history, and display options to provide a more personalized experience.
• Analytics Cookies: Collect aggregated, anonymized data about how players use the kp77 platform to help us improve performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the kp77 platform.

You may control non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of the kp77 platform. kp77 does not use cookies to serve third-party advertising.

kp77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data is retained for up to two (2) years for security and analytics purposes.

Upon expiry of the applicable retention period, kp77 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

kp77 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the kp77 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• 24/7 security monitoring and automated threat detection systems.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, kp77 will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by kp77:

• Right to be Informed: The right to know what personal data kp77 collects about you and how it is used.
• Right of Access: The right to request a copy of the personal data kp77 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to kp77's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing or other purposes not strictly necessary for the provision of kp77's services.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe kp77 has violated your data privacy rights.

To exercise any of these rights, please contact kp77 at [email protected]. kp77 will respond to your request within the timeframes prescribed by applicable law.

The kp77 platform is strictly intended for individuals aged 21 years and above. kp77 does not knowingly collect personal data from persons under the age of 21. If kp77 discovers that personal data has been collected from a minor, such data will be immediately deleted and the associated account will be permanently closed.

If you are a parent or guardian and believe that a minor has registered on the kp77 platform, please contact us immediately at [email protected] so that we can take appropriate action.

The kp77 platform integrates with third-party services including payment processors, game providers, and analytics tools. These third parties operate under their own privacy policies, and kp77 is not responsible for their data practices. kp77 carefully selects third-party partners and requires them to maintain data protection standards consistent with applicable Philippine law.

kp77 does not embed third-party advertising networks or social media tracking pixels on the kp77 platform. Your browsing activity on kp77 is not shared with social media platforms or advertising networks.

kp77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The updated policy will be posted on this page with a revised "Last Updated" date. Where changes are material, kp77 will notify registered players via email or an in-platform notification. Your continued use of the kp77 platform following any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or kp77's data practices, please contact our Data Protection Officer: